Brick and mortar's next chapter
RetailDive.com, Daphne Howland As the COVID-19 era has vividly demonstrated, closing stores has, at best, a chilling effect on shopping. In April — a month when, unlike March or May, most if not all nonessential retailers closed down — retail sales as measured by the U.S. Commerce Department and tracked by Retail Dive plummeted 16%. […]