According to a survey of more than 16,000 consumers who ranked grocery stores on various aspects of their customer service, Wegmans had the highest overall score of all U.S. grocery stores. Safeway was tops on the list among Canadian grocery stores.
In the U.S., Trader Joe’s, Publix, Harris Teeter and Whole Foods also received high marks. The survey was administered by Empathica Insights of Toronto.